With dialogue solutions from Division Services, customer wishes can be implemented in the best possible way in line with market requirements. Customer relationships are the key to your success.

Today's communication channels are varied and are selected according to each target group and situation. Take the sending of invoices, for example, whether as email, internet bill presentment or physically on paper with customer-specific, digitally printed content.

The Division Services specialises inputting together the most effective communication matrix for different customer groups and the selection of communication channels. After designing the individual media, we plan the implementation of your single or multi-stage campaign as well as the dispatch and recording of your dovuments. Of course we also carry out successful response processing and follow-up.

The Division Services is your expert for effective products and services related to customer dialogue. Three service centres and three document processing centres (input/output) are available for customer-specific solutions. Therefore, we already meet the trend for an increasingly differentiated customer approach and rising demands in process and system capabilities from providers. Our range of the most varied products and services gives you the opportunity to reproduce complete business processes.

Utilize our services as your partner for congenial and innovative customer communication.